Design thinking is a workshopping approach that is used to address hard-to-solve problems. By thinking like designers and creatives, the methodology encourages teams and companies to make purposeful, user-focused decisions.
Career Foundry’s Emily Stevens defines the design thinking process as “[..] an outside-the-box approach, with huge emphasis on creativity, innovation, and the needs of the user. The Design Thinking process is used to apply the Design Thinking ideology to real-world, wicked problems. [...] Unlike problem-based thinking, which tends to fixate on obstacles and limitations, the Design Thinking process is all about outcomes. It provides a non-linear series of steps that you can follow to come up with innovative, actionable ideas.”
The process breaks down into five steps: empathize, define, ideate, prototype and test. It is important to note that these steps do not need to be performed in a linear fashion, and those involved may jump back and forth between steps throughout the process. It is important to keep the flow of problem solving as flexible as possible.
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